Terms and Conditions

1. Introduction and Acceptance

Welcome to S&R Demand Works. These Terms and Conditions govern your access to and use of our website, services, and products, including all associated content, functionality, and offerings provided by S&R Demand Works. By accessing our website, registering for an account, subscribing to our services, or otherwise indicating your acceptance, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

S&R Demand Works provides B2B demand generation, lead generation, data verification, and related marketing services to business clients. These Terms create a binding legal agreement between you (the client, user, or visitor) and S&R Demand Works. Additional terms and conditions may apply to specific services, campaigns, or orders, and will be provided separately.

2. Definitions

3. Eligibility and Account Registration

Our Services are intended for business use and are available only to entities and individuals who can form legally binding contracts under applicable law. By using our Services, you represent and warrant that you are at least 18 years old and that you have full authority to bind your organization to these Terms.

If you register for an account or portal access, you agree to provide accurate, current, and complete information and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Services, Orders, and Fees

Our Services are described on our website and in applicable campaign proposals or order forms. Each order form, statement of work, or insertion order submitted by Client and accepted by S&R Demand Works will constitute a separate agreement governed by these Terms. We reserve the right to accept or reject any order in our sole discretion.

Fees for Services are as set forth in the applicable order form. Unless otherwise stated, all fees are non‑refundable, including any setup fees or minimum commitments. Payment terms are net 15 days from invoice date unless otherwise agreed in writing. Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, and we may suspend Services until payment is received.

All fees are exclusive of taxes, duties, or similar governmental assessments. Client is responsible for paying all taxes associated with its purchase, excluding taxes based on our net income.

5. Lead Delivery and Data Accuracy

S&R Demand Works uses a combination of automated systems and human verification to compile and deliver leads. While we strive for high accuracy, we do not guarantee that all information is complete, error‑free, or up‑to‑date. Lead data is provided “as is” and “as available.” Our services include verification protocols, but we cannot be responsible for changes in a prospect's contact information, employment status, or interest after delivery.

Unless otherwise specified in an order form, leads are delivered in a standard format (CSV, CRM integration, or other agreed method). Client is responsible for promptly reviewing delivered leads and notifying us of any material deficiencies within five business days of delivery; failure to do so constitutes acceptance.

6. Compliance with Laws

Client agrees to use all leads and data provided by S&R Demand Works in compliance with applicable laws, including but not limited to data protection regulations (such as GDPR, CCPA), anti‑spam laws (CAN‑SPAM, CASL), and telemarketing rules (TCPA, DNC registries). Client represents and warrants that it will obtain any necessary consents from prospects and will not use the data for unlawful purposes.

S&R Demand Works collects and processes data in accordance with our Privacy Policy. We are not responsible for Client's use of the data once delivered, including any communications or marketing campaigns directed at prospects.

7. Intellectual Property Rights

All content, software, technology, and materials provided by S&R Demand Works, including but not limited to our website, algorithms, reports, methodologies, and proprietary tools, are the exclusive property of S&R Demand Works or its licensors. Client is granted a limited, non‑exclusive, non‑transferable license to use the deliverables (such as lead lists and campaign reports) solely for its internal business purposes during the term of the applicable agreement.

Nothing in these Terms transfers ownership of any intellectual property. Client may not reverse engineer, copy, or resell our Services or data without our prior written consent.

8. Confidential Information

Each party may have access to confidential information of the other party. “Confidential Information” includes non‑public business information, customer data, pricing, strategies, and technical data. The receiving party agrees to use Confidential Information only for purposes of performing under these Terms and to protect it with reasonable care. Confidential Information does not include information that is or becomes publicly available through no fault of the receiving party, or that was independently developed without use of the disclosing party's information.

9. Representations and Warranties

Each party represents that it has the authority to enter into these Terms. S&R Demand Works warrants that it will perform Services in a professional manner consistent with industry standards. Client warrants that it has all necessary rights to provide any information, content, or materials it shares with us for the purpose of receiving Services.

EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES AND DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, S&R DEMAND WORKS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL S&R DEMAND WORKS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR USE OR INABILITY TO USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY; OR (III) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT PAID BY YOU DURING THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

Client agrees to indemnify, defend, and hold harmless S&R Demand Works, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to (i) Client's use of the Services or data in violation of applicable law; (ii) Client's breach of these Terms; or (iii) any disputes between Client and its prospects.

12. Term and Termination

These Terms commence on the date of acceptance and continue until terminated as provided herein. Either party may terminate these Terms for convenience by providing 30 days' written notice. S&R Demand Works may suspend or terminate access to Services immediately if Client fails to pay fees when due or breaches any provision of these Terms.

Upon termination, Client's right to access and use the Services will cease immediately. Sections that by their nature should survive termination shall survive, including but not limited to Sections 7 (Intellectual Property), 8 (Confidentiality), 10 (Limitation of Liability), and 11 (Indemnification).

13. Third‑Party Links and Integrations

Our Services may contain links to third‑party websites, CRMs, or tools. We do not endorse or assume responsibility for any third‑party content or practices. If you choose to integrate our Services with a third‑party platform, you are subject to that third party's terms and privacy policy. We are not liable for any issues arising from such integrations.

14. Modifications to Terms or Services

We may revise these Terms from time to time. The most current version will be posted on our website with the “Last Updated” date. If a revision materially affects your rights, we will notify you via email or through our Services. By continuing to use the Services after revisions become effective, you agree to be bound by the updated Terms. We also reserve the right to modify or discontinue any part of our Services without liability.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. The parties expressly exclude the United Nations Convention on Contracts for the International Sale of Goods.

Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association, to be held in Wilmington, Delaware. Each party shall bear its own attorneys' fees. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights.

16. Miscellaneous Provisions

Entire Agreement: These Terms, together with any order forms or SOWs, constitute the entire agreement between the parties and supersede all prior agreements.

Waiver and Severability: Failure to enforce any provision shall not constitute a waiver. If any provision is found unenforceable, the remaining provisions shall remain in full force.

Assignment: Client may not assign these Terms without our prior written consent. We may assign these Terms freely.

Notices: Legal notices shall be sent to the address set forth in the Contact section below.

Independent Contractors: The parties are independent contractors, and nothing herein creates an agency, partnership, or joint venture.

17. Contact Us

If you have any questions about these Terms or need to provide legal notice, please contact us at:

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